Open Campus

Open Campus Links

Open Campus Home RCC′s source for Distance Education
Online Courses Information & resources for Online Courses
Hybrid Courses Information & resources for Hybrid Courses
Web-Enhanced Courses Information & resources for Web Enhanced Courses
Faculty Information & Resources for Faculty.
Search Use this link to search OpenCampus.com
Login Login to Open Campus credit courses.
Help Use this link to get help.

Help Links

Web Browser Help Use this link to view a list of web browsers that are certified to work with Blackboard.
Login HelpUse this link if you're have difficulty logging in to your class.
Registration HelpUse this link if you have questions about registration or adding a class.
Browser Settings HelpUse this link to for help with Blackboard's REQUIRED web browser settings.
Streaming Media HelpUse this link for help with the most common streaming video issues.
24/7 SupportUse this link for 24/7 online support with WebCT through the Online Learning Support Center.
Sample ClassGive Blackboard a try with the Blackboard sample Class.

Course FAQ's

Frequently Asked Questions:

Welcome To Open Campus Help!

Please read through the information on this page before attempting to contact us. We have provided easy to follow solutions to the most common support issues.

Late Adds

If you have recently added a course, there can be up to a 3 day "lag" time before you will be able to log into that course. Please note that if the add occurs at the end of the work week AND near the end of our business day, the earliest that you will be added is the following Monday. Be sure to check our hours of operation listed near the bottom of this page. See our Registration Help Page for more information an adding classes, including how to petititon to add an online course.

Common Issues

Supported Web Browsers:

You MUST use one of the web browsers supported by Blackboard. If you do not, you will experience difficulties accessing your course or the contents within. Please go to Blackboard's SUPPORTED WEB BROWSERS page and make sure that you're useing a "Certified" web browser.

The following technologies are not supported:

Internet Explorer 6 and Internet Explorer 7
Firefox 1.x, 2.0, 3.0, and 3.5
Safari 2.0, 3.x (or any version on Windows)
Mac OSX 10.4 "Tiger"
Java 5

Do you have the correct version of Java Installed?

Java Applet technolgy is used in many area of Blackboard classes. Please visit this website to test that you have the Java plugin is installed and to check its version.

Blackboard Learn requires the latest version of Oracle Java 6. At this time Java 7 (Version 1.7) is not supported by Blackboard Learn. As of 4/2/2012 Firefox users must install Java Version 6 Update 31 (1.6.0_31) or higher.

Get the latest version of Java

Login Help

Having problems logging in? Please review our Login Help Page. Don't forget to check your class start date!

Having Trouble With Blackboard?

If you're having trouble with Blackboard, log into the Blackboard Sample Class for additional help. The sample class contains Blackboard-specific FAQ's, Tutorials, and other resources that can help you.

To log into the sample class, use click the Sample Class link, then click the "Blackboard 9.1 Sample Class" title, under "My Courses."

Contact Us For 24/7 Support

If you have reviewed the information above, have applied all necessary adjustments and are still experiencing difficulties, call the Open Campus Help Desk toll free at 1-866-259-7271 for 24 hour support. You can also get online support via email and chat through the Online Learning Support Center.