Check Your Browser Version

WebCT 4.1 requires Internet Explorer 5.0 or higher. Please see our Requirements Page for more information on browser versions, including downloads.

• Windows Users:
  • When you open Internet Explorer, click the "Help" menu, then select "About Internet Explorer"
• Macintosh Users:
  • (OS 9) When you open Internet Explorer, click the "Apple" menu, then select "About Internet Explorer"
  • (OS X) When you open Internet Explorer, click the "Explorer" menu, then select "About Internet Explorer"

Required Cache Settings

• Windows Users:
  1. When you open Internet Explorer, click the "Tools" menu.
  2. In the Tools menu, select "Internet Options".
  3. In the Internet Options panel, select the "Settings" Button from the "Temporary Internet Options" section.
  4. In the Settings panel, click the "Every visit to the page" option.
  5. In the Settings panel, click the "OK" button.

• Macintosh Users:
   Mac OS 9
  1. When you open Internet Explorer, click the "Edit" menu.
  2. In the Edit menu, select "Preferences".
  3. In the Preferences panel, select the "Advanced" option from the "Web Browsers " section on the left-hand side.
  4. On the right-hand side of the preferences panel in the "Cache" section, select the "Always" option for the "Update pages:" setting.
   Mac OS X
  1. When you open Internet Explorer, click the "Explorer" menu.
  2. In the Explorer menu, select "Preferences".
  3. In the Preferences panel, select the "Advanced" option from the "Web Browsers " section on the left-hand side.
  4. On the right-hand side of the preferences panel in the "Cache" section, select the "Always" option for the "Update pages:" setting.

Required Java Settings

Please note: Windows XP users may need to download and install version 1.5.0_07 of the Java Runtime Environment (JRE).

• Windows Users:
  1. Enable Java in your browser:
     1. Select Tools then choose Internet Options. The Internet Options screen appears.
     2. Select the Security tab.
     3. Click the Custom Level button. The Security Settings screen appears.
     4. Look for the Java Permissions section.
        • If the section does not exist, continue to the next step.
        • If the section exists, choose Low, Medium or High safety
     5. Click OK. The Internet Options screen appears.
     6. Click OK.
  2. Switch to the Sun Java Runtime Environment:
     1. Open the Windows Control Panel by clicking Start > Settings > Control Panel. The Control Panel appears.
     2. Locate and double-click Java or Java Plug-in. The Java Control Panel appears.
     3. Look for the Browser tab.
        • If the Browser tab does not exist, skip the rest of this section.
        • If the Browser tab exists, click the Browser tab.
     4. Under Settings, select the checkbox next to your browser.
     5. Click Apply to save your settings.
     6. Restart the browser.

• Macintosh Users:
   Mac OS 9
  Please note: Mac OS 9 users may need to download and install Mac OS Runtime for Java
  1. When you open Internet Explorer, click the "Edit" menu.
  2. In the Edit menu, select "Preferences".
  3. In the Preferences panel, select the "Java" option from the "Web Browsers " section on the left-hand side.
  4. On the right-hand side of the preferences panel in the "Java Options" section, select the "Enable Java " option and the "Log Java output" option.
   Mac OS X
  1. When you open Internet Explorer, click the "Explorer" menu.
  2. In the Explorer menu, select "Preferences".
  3. In the Preferences panel, select the "Java" option from the "Web Browsers " section on the left-hand side.
  4. On the right-hand side of the preferences panel in the "Java Options " section, select the "Enable Java " option and the "Log Java output" option.

Required JavaScript Settings

• Windows Users:
  1. Select Tools then choose Internet Options. The Internet Options screen appears.
  2. Select the Security tab.
  3. Click the Custom Level button. The Security Settings screen appears.
  4. Scroll down to Scripting, and enable Active Scripting and Scripting of Java Applets.
  5. Click OK. The Internet Options screen appears.
  6. Click OK.
  View the step-by-step pictures.

• Macintosh Users:
   Mac OS 9
  1. When you open Internet Explorer, click the "Edit" menu.
  2. In the Edit menu, select "Preferences".
  3. In the Preferences panel, select the "Web Content " option from the "Web Browsers " section on the left-hand side.
  4. On the right-hand side of the preferences panel in the "Active Content "section, select the "Enable Scripting" option and de-select the "Show scripting error alerts" option.
   Mac OS X
  1. When you open Internet Explorer, click the "Explorer" menu.
  2. In the Explorer menu, select "Preferences".
  3. In the Preferences panel, select the "Web Content" option from the "Web Browsers" section on the left-hand side.
  4. On the right-hand side of the preferences panel in the "Active Content "section, select the "Enable Scripting" option and de-select the "Show scripting error alerts" option.

Pop-up Blocker Settings

• Windows XP Service Pack 2 Users:
  Some WebCT content requires that you DO NOT block Pop-up ads. The following instructions will allow you to block all pop-up ads EXCEPT WebCT content:
  1. When you open Internet Explorer, click the "Tools" menu.
  2. In the Tools menu, select "Pop-up Blocker" >> "Pop-up Blocker Settings... ".
  3. In the Pop-up Blocker Settings Panel, enter "riverside.webct.com" in the "Address of Web site to allow" field.
  4. Click the "Add" button. Observe that "riverside.webct.com" has been added to "Allowed sites"
  5. Click the "Close" button.
  View the step-by-step pictures or see the Flash animation.